Frequently Asked Questions
HOW DO I ORDER A CAKE?
- Please visit our gallery for ideas and to get inspired for your special occasion cake order.
- See the flavors & fillings page for possible combinations that you may want to choose from. You may choose different flavors and fillings for different tiers of your cake. We will guide you through the ordering process . Please keep a few flavors and fillings in mind to get the process started.
- Contact us for a free quote or to schedule a cake tasting & consultation. Tastings and consultations are reserved for parties of 50 people or more. If you have a smaller party, please contact us for a take-home tasting.
When contacting us we would need to know the following:
- event date
- how many people are expected
- location (if you would like delivery)
- theme (if any)
We encourage you share any of your cake ideas and/or dessert tables, pictures, invitations, dress selection, flowers, colors, Pinterest board, etc.
To confirm your order and reserve your date, a 50% retainer is required.
- By Phone: 215-675-UNIK (8645)
- Email: [email protected]
HOW FAR IN ADVANCE DO I NEED TO ORDER A CAKE?
Due to the complexity of certain designs we require 4-6 weeks notice. During popular weekends we often reach maximum order capacity. To avoid disappointment please book in advance. Occasionally we may fulfill orders of up to 2 weeks prior to the party.
Wedding cakes and celebration cakes should be ordered 3-9 months in advance, particularly for spring, summer and fall.
WHAT FLAVORS DO YOU OFFER?
We offer a variety of cake flavors with standard cake fillings and premium cake fillings. For a full list of flavors and cake fillings please visit our Flavors page.
Do you make gluten free cakes?
Yes. We are not a gluten free facility but we are able to make a cake in some gluten free flavors.
Do you make egg -free cakes?
Yes. We are not an egg free facility but we can make a cake without eggs.
Do you make dairy- free cakes?
No. All of our cakes are made with natural ingredients and at this point we are not able to make dairy free cakes.
Do you make nut-free cakes?
Yes. We offer variety of flavors that are nut free, however we are NOT a nut-free facility and try our best by making nut free products on a specially designated table and utensils.
DO YOU OFFER CAKE TASTINGS?
Yes we offer cake tastings and consultations for parties of 50 people or more. The tasting-consultation fee is non refundable $50. The tasting fee will be used towards your cake order if you place an order during your appointment. This tasting fee must be paid in advance so that we can secure your tasting appointment. For parties of less than 50 people we offer tasting sets to go.
Who and what should I bring with me?
We can accommodate up to 4 people for the tasting. Please bring all inspirations with you, pictures of the dress, color samples, ideas, invitation, etc. The consultation will last up to an hour with our Wedding cake specialist. During the session you will be given a quote, rough idea/sketch of the cake and enjoy samples of our delicious cakes and filling. If you decide to place an order during tasting-consultation you would be required to make a deposit so please plan accordingly.
Our appointment days are Monday through Thursday and Saturdays.
Please contact us to schedule your cake tasting and consultation.
HOW MUCH ARE THE CUSTOM CAKES?
Each cake is priced individually. The price will depend on the number of servings, flavors, the structure and complexity of your cake.
Simple one tiered cakes start at $200.
The minimum order for a fondant, tiered, custom cake is $250.
Sculpted and structural cakes start at $350.
Wedding cakes range from $7-$25 per serving.
Simple buttercream cakes start at $6 per serving.
Please contact us for a free quote.
HOW DO I PAY FOR MY ORDER?
Once the order is agreed upon, you will receive an electronic invoice via email. You can pay in 3 different ways:
1. Pay the invoice online through a secure site by using your credit card or a bank transfer.
2. Call us to pay over the phone.
3. Stop by our cake shop to pay in person.
We require a 50% retainer to confirm your cake order. Final order payment is due a week prior to the event date. Wedding cakes should be paid in full two weeks prior the wedding date.
We accept all major credit cards (Visa, Master card, American Express, Discover), cash or check.
DO YOU DELIVER CAKES?
Yes, we do deliver cakes. The delivery fee is based on the traveling distance, the order size, and whether it is a cake and/or dessert table. You will be given a two hour window for delivery and set up (Your venue will usually provide us with a time frame to set everything up).
All wedding cakes require delivery! Our team of professionals will deliver the cake and/or dessert table to the venue and set it up for maximum appeal.
We deliver to the Philadelphia metropolitan area, New Jersey and Delaware. Please contact us for a delivery quote.
DO YOU PROVIDE THE CAKE STAND AND DESSERT TABLE GLASSWARE?
We offer glassware for rent. For the ultimate wow factor at your event, not only can we create the cake of your dreams but we can add to this with an impressive dessert spread.
Choose from decadent macaron towers, candy jars, meringues, cake pops, cupcakes, mini cupcakes, cookies as favors, handmade pastries and decorations. We will also work with you in ordering candy for your candy bar to flow continuously with the rest of the dessert table. The dessert table and candy bar will take you back to your childhood and truly impress your guests.
Please contact us about renting glassware and cake stands. We will provide you with a free quote. Prices depend on the number of pieces rented. A deposit is required when renting display items. Any damaged or missing pieces will be deducted from your deposit.
CAN I PICK UP MY ORDER?
Yes. For specialty cakes, pickup is available at our custom cake shop. Pickup times will be agreed upon before the event date.
When planning to pick up your cake, take into consideration that the cake will be boxed for transportation, adding to the overall size. Ask us ahead of time the size of the box that will need to fit into your vehicle and plan accordingly.
Once the cake leaves the premises it is your responsibility. We take all measures to make a sturdy cake structure and leave it refrigerated until you pick it up so that it keeps its form. Take into account road obstacles may shift certain decorations on the cake.
CAN I CANCEL OR RESCHEDULE MY ORDER?
You may cancel your order if it is a week or more prior to your event date. We do not issue refunds but can offer a credit for your next purchase.
Due to our full schedule and our attention to detail we spend many hours planning and preparing before even starting to work on the cake.
If you need to reschedule your order, please contact us as soon as possible.